Effective Date: October 25, 2024

This Privacy Policy describes how BookwithYTI ("We," "Us," or "Our"), a travel agency specializing in Darjeeling tours, collects, uses, and discloses your information when you visit and use our website, https://lead.bookwithyti.in/ (the "Service"), or when you interact with us for our services.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Information (Information you voluntarily provide)

We collect personal data that you provide directly to us through the lead generation forms ("Get Free Quote," "Check Availability & Cost," or "Plan My Trip") and through direct communication methods (phone, email, WhatsApp). This includes:

• Contact Information: Your Name, Phone Number, and Email Address.
• Trip Details: Your City of residence and your selected Trip Duration/Travel Dates.
• Communication Content: Any information you provide when calling, emailing (aksingh76676@gmail.com), or using our WhatsApp contact option.

B. Non-Personal or Usage Data (Information collected automatically)

When you access the Service, we may automatically collect certain information that your browser sends, which may include:

• Device and Browser Information: Your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking Data: We may use cookies and similar tracking technologies (like Google Analytics, if implemented) to track activity on our Service and hold certain information.

2. How We Use Your Information

We use the collected data for various purposes, primarily to fulfill your requests and improve our services:

• To provide quotes and services: To process and fulfill your requests for tour package pricing, availability, and customized itineraries (e.g., Darjeeling, Honeymoon Packages).
• To communicate with you: To call or message you back (via the provided Phone Number/WhatsApp) to discuss your travel plans and answer your inquiries, as promised by the "You Will Get The Call Back Soon" prompt.
• For marketing and promotions: To send you updates, promotional materials, and other information about tour packages and special offers that may be of interest to you, based on your initial inquiry.
• To improve our Service: To monitor the usage of our website, detect and address technical issues, and analyze user behavior to enhance the packages and user experience.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as the company that developed and manages the site (AIMS InfoTech) and other parties involved in providing the actual tour services (e.g., hotel booking, transport operators). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of BookwithYTI, or protect the personal safety of users of the Service or the public.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights and Choices

You can always choose not to provide personal information (Opt-Out). If you receive promotional emails, you may unsubscribe. You also have the right to request access and correction of the information we hold about you.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Phone: +91 7667258692
• By Email: aksingh76676@gmail.com